Jesse did an amazing job working with us through the whole process. Once it came to underwriting Lori seemed a little unorganized and did not communicate very well at all. She would send multiple emails of different items needed and when I called I did not get an answer so I left an voicemail saying I would like to talk to her a get a single list of items needed so nothing got lost and she proceeded to send a new email thread 20 minutes later. I think she could just work on organization and communication a little bit to improve the customers experience
Ireland CJun-27-2022
Reviewed by Heather C for Tyler Cartmel
communication is always handled quickly. I know I can call on the weekends or later evening and I know the clients and myself will get to speak to a person and most of the time the issue is handled right then and there. If not first thing in the morning.
Heather CJun-23-2022
Reviewed by Adrian A for Tyler Cartmel
Communication and provided with information in a timely manner.
Adrian AJun-21-2022
Reviewed by Michael M for Tyler Cartmel
My team has been referring business to Tyler for years. He is a top notch lender with years of experience and is the best at advising and informing our clients!
Michael MJun-21-2022
Reviewed by Fatimah A for Tyler Cartmel
Very professional!!
Fatimah AJun-20-2022
Reviewed by Solomon E for Tyler Cartmel
The communication flow was great! The team understands that each client need is different and provides assistance accordingly.
Solomon EJun-20-2022
Reviewed by Tennille A for Tyler Cartmel
Communication can use some improvement.
Tennille AJun-20-2022
Reviewed by Grant B for Tyler Cartmel
Everyone was extremely communicative and helpful at every step.
Grant BJun-16-2022
Reviewed by Shelby M P for Tyler Cartmel
Anytime we had a question it got answered right away and everyone was very knowledgeable.
Shelby M PJun-09-2022
Reviewed by Sherry L for Tyler Cartmel
Tyler made sure I understood each step and together we overcame obstacles to keep the low interest rate. He was always there to help if I had questions. Thank you!
Sherry LJun-09-2022
Reviewed by Isaac W for Tyler Cartmel
Everyone was very patient, knowledgeable, and easy to work with.
Isaac WJun-07-2022
Reviewed by Hae L for Tyler Cartmel
Tyler was very helpful and guided me through the whole process.
Hae LJun-05-2022
Reviewed by Rosa F for Tyler Cartmel
The knowledge, professionalism along with prompt responses to inquiries and service to my clients has been excellent and provided great results.
Rosa FJun-02-2022
Reviewed by Don K for Tyler Cartmel
Tyler provided both my client and myself great communication throughout the process!